Assistant Outlets Manager Fionn MacCool's Irish Pub

Designed and built in Ireland and now located on the Lobby Level, in the heart of Calgary at the Sheraton Suites Calgary Eau Claire, Fionn MacCool’s offers the comfort and warmth of a traditional Irish Pub offering true Irish fare.  The dark woods and deep colours of the pub surround you in our exceptional 112 seat pub complete with a seasonal outside patio. Come share our passion for service excellence.  The Fionn MacCool’s Assistant Manager will work with our Managers and Restaurant Chef to ensure that our guests receive phenomenal experiences, resulting in repeat relationships and a dedicated clientele. 

RESPONSIBILITIES:

·         Coaches and mentors Fionn MacCool’s colleagues, creating an environment that enables colleagues to achieve job fulfillment while providing superior customer service. 

·         Assist in developing and implementing initiatives aimed at improving service by streamlining procedures and removing obstacles that hinder service delivery.

• To ensure budget objectives are met through sales, merchandising, employee performance, promotions and cost control. Assist in developing and implementing cost saving and profit enhancing measures.
• Assist in ensuring par stock levels are maintained by calculating inventory, and ordering supplies.
• Monitor performance through positive feedback, corrective actions as necessary, annual performance reviews and follow up
• Ensures effective utilization and productivity of all employees in Fionn’s, including involvement in staff planning, scheduling, hiring, training and development, forecasting, payroll, budgeting, and inventory
• Provides leadership & coaching for a team of up to 20 colleagues to ensure standards are being maintained and exceeded
• Micros Key Operator, facilitate programming changes
• Display professional behavior, integrity, pride and loyalty to Fionn MacCool’s and the Sheraton Suites Calgary Eau Claire.
• Ensuring all standards of the Hotel and the Franchise are adhered to.
• Daily walk-through to ensure cleanliness and product condition standards are being met
• Ensuring marketing and promotional programs are implemented, and kept up to date.
• Health & Safety Conscious working to provide a safe environment for employees and guests

QUALIFICATIONS:

·         Proven ability to successfully balance the needs of all constituents

·         Proven leadership and communication skills

·         Well organized, efficient, proven ability to meet deadlines

·         Self motivated, adaptable and capable of handling high stress situations

·         Minimum 3 years leadership experience in a similar caliber restaurant.

·         Strong understanding of Micros, and all Windows based programs.

If this position is of interest to you there is an application center located directly outside of the Human Resources office that offers detailed job postings. Application forms are provided there as well.   Please note that the hours to submit applications are Tuesday mornings from 10am until 12pm and Thursday afternoons from 2pm until 4pm. Outside of these hours the doors are locked with employee access only. The Office is located on the North side of the building near the YMCA entrance.   There are 3 alternate ways you may submit your resume:  

• by mail to the attention of Human Resources at 255, Barclay Parade S.W. Calgary, Alberta, T2P 5C2.
• by fax to area code 403-517-6657.
• or by email: resumes@sheratonsuites.com
  

All resumes are kept on file for a period of 3 months. Thank you for your interest in the Sheraton Suites Calgary Eau Claire.