What are the deposit amounts and when are payments due?
A $5000.00 non-refundable deposit is required to book the Wildrose Ballroom and is due with your signed contract. Full payment of room rental, food, beverage, audio-visual equipment and miscellaneous expenses will be due five business days prior to the wedding event date, based on a total estimate of charges. The Hotel requires a credit card on file to settle any variance to the estimate.
What happens if I choose to cancel my event?
All deposits are non-refundable. Additional cancellation charges will be applied as outlined in your contract.
What are the service charges and sales tax amounts?
A service charge of 18% and current GST (Goods & Services Tax) will be added. Please note that the service charge is taxable.
When should we discuss our menu selection?
Menus and details should be finalized with your Wedding Specialist at least one month prior to your event.
Does the Hotel charge a cake cutting fee?
There is a $6.00 per person cake cutting fee to cut the cake, plate and serve to your guests. Should you wish to self-serve the cake,
there would be a flat charge of $100.00 to cut and tray the cake for a buffet.
What items do the Bride and Groom need to provide?
The Bride and Groom will need to provide the guest book and pen, bridal toasting glasses, cake knife and lifter, favours, place cards or seating chart, engagement photo(s), disposable cameras and any other miscellaneous items. You will need to arrange for someone in your party to set these items before the function takes place.
What kind of linens does the Hotel provide?
The Hotel will provide white, black or ivory floor length tablecloths. Our napkins colours include white, ivory and black. Specialty tablecloths, overlays, napkins and chair covers are available at an additional rental charge by an outside supplier.
What will the Hotel provide?
The Hotel will provide the banquet set-up, dance floor, riser/stage for the DJ or band, skirted head table, skirted gift table, skirted place card table, skirted guest book table, round tables, chairs, linens, candle centrepieces, table numbers and stands, all china, silverware and glassware.
Can we use candles for decoration?
Due to fire regulations open flame candles are not permitted within our banquet facilities. If you are using a candle centrepiece not supplied by the Hotel, it must be pre-approved by your Wedding Specialist.
Does the Hotel charge a corkage fee?
The Hotel does not extend corkage privileges.
What is the charge for parking?
Valet parking is available at the Hotel at a rate of $42.00 per day plus taxes Sunday thru Thursday and $29.00 per day plus taxes Friday and Saturday (with unlimited in and out privileges). If guests wish to park their car elsewhere, there are a number of lots within walking distance of the Hotel. Please note that valet parking charges are subject to change without notice.
What vendors do I need to make arrangements with?
You will need to arrange for the DJ/band or other entertainment, florist, wedding cake, photographer, videographer, decorator and transportation. Please provide us with a list of all vendors you have selected which includes a contact mane and telephone number. Your Wedding Specialist has a list of recommended vendors if you need any assistance.
Does the Hotel offer a choice entrée?
A selection of entrées for plated meals may be offered to your guests. Selections are limited to three choices, including a vegetarian entrée and an additional charge of $6.00 per entrée will apply. Place cards are required to designate entrée selection to the banquet staff and are to be provided by the client. An exact count of the number of guests and each entrée is required with your guarantee of attendance five business days prior to the event.