Concierge

Responsibilities:

Handles all special requests promptly and appropriately
Ensures the department provides superior guest service at all times to each and every guest
Supervises and motivate associates
Monitors performance through positive feedback, corrective action as necessary, and follow up
Assists with Bell / Valet duties as required
Helps to ensures effective utilization and productivity of all employees in the Concierge and Bell/Valet units

Qualifications:

Dedication to making every guest feel welcome in our surroundings
Strong knowledge of our city and what it has to offer
Excellent communication (written & verbal) and interpersonal skills
Must be a strong team player, able to work within deadlines
Must be a good problem solver, confident, energetic and flexible
Able to multi-task and work independently
Hospitality Degree or Diploma preferred
Computer literate with knowledge in Microsoft Office
Adapts to change with ease and is able to handle many tasks simultaneously
Creative individual who has a proactive eye for detail and cleanliness
Knowledge of safety regulations, WHIMIS, First Aid.

Hours of Work:

Shift Work

Rate of Pay:

$14.57– 1-3 Months

$16.18 – After 3 months (450 hours)

Status: Full-time

Sheraton Suites Calgary Eau Claire is committed to an employment equity program that includes special measures to achieve diversity among our colleagues. We therefore encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities and women. While our policy is to hire the best qualified candidate at all times, we particularly encourage people with disabilities to apply for this position in keeping with our employment equity objective to increase representation with people with disabilities in this job.

If this position is of interest to you there is an application center located directly outside of the Human Resources office that offers detailed job postings. Application forms are provided there as well.

Please note that the hours to submit applications are Tuesday mornings from 10am until 12pm and Thursday afternoons from 2pm until 4pm. Outside of these hours the doors are locked with employee access only.

The Office is located on the North side of the building near the YMCA entrance.

There are 3 alternate ways you may submit your resume:

by mail to the attention of Human Resources at 255, Barclay Parade S.W. Calgary, Alberta, T2P 5C2
by fax to area code 403-517-6657
or by email: resumes@sheratonsuites.com

All resumes are kept on file for a period of 3 months. Thank you for your interest in the Sheraton Suites Calgary Eau Claire.