Group Sales Manager
Scope
Reporting to the Director of Sales & Marketing, this position is accountable for the development and continued growth of Group business including Association, SMERF, Entertainment & Government. The expectation is to work with an established base of key accounts as well as develop new, strategic prospect accounts. The successful candidate will have a background in sales, professional presentation, high energy level, enthusiasm, and excellent organizational skills. Must be highly motivated; service oriented, team-minded with superb communication skills.
Responsibilities
- Collaborate with the DOSM to set strategic direction for the Group Market in these targeted markets.
- Manage and develop specific key and new accounts in
- Propose on business with 10+ rooms on peak and subsequent negotiation of Contracts for space/rates and monitor productions according to established room nights, food & beverage, rental and overall revenue objectives
- Manage all accounts through the use of Delphi to ensure regular customer contact and action
- Independently responsible for achievements of sales objectives outlined in the action plans-definite room night production, revenue targets, as well as Sales activity goals.
- Prospecting potential corporate group clients utilizing the Knowland Readerboard Report & other prospecting tools
- Effective and clear communication with support staff as well as other departments in order for contracted business to be executed successfully
- Working with the Conference Services Manager for effective pass over of all group blocks to service catering component
- Liaise with Sales & Marketing Coordinator for effective and accurate execution of Sales proposals and file audits
- Prepare weekly, monthly, and annual reports as required. As directed, assist with the compilation of competitive intelligence information. Conduct on-going research within given market segment / region.
- Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
- Continue to develop strategic & beneficial relationships with Starwood, MCC & Travel Alberta
- Plan, prepare and execute effective Sales trips into assigned regions. Report results of trip accordingly
- Actively participate in prescribed sales training
- Participate in the development of more junior team members
- Act as an outstanding role model for all hotel associates.
Qualifications
- Excellent verbal and written communication skills
- Delphi and Microsoft Office computer literacy required
- Minimum 1 year hotel sales experience or 3 years sales experience in a different field
- Must have sense of authority and confidence in the negotiation process.
- Demonstrated record of being highly organized, competitive, results oriented and able to work with minimal supervision in a total team environment
- Interpersonal skills that require the ability to actively listen and capture the true needs of our clients, in addition to the ability to deal with opposing views to the benefit of both parties
- Must be able to work under pressure, balance multiple priorities with high level of initiative
- Ability to travel as required - must hold a current passport
- Experience and contacts in market segments noted above an asset
If this position is of interest to you there is an application center located directly outside of the Human Resources office that offers detailed job postings. Application forms are provided there as well. Please note that the hours to submit applications are Tuesday mornings from 10am until 12pm and Thursday afternoons from 2pm until 4pm. Outside of these hours the doors are locked with employee access only. The Office is located on the North side of the building near the YMCA entrance. There are 3 alternate ways you may submit your resume:
- by mail to the attention of Human Resources at 255, Barclay Parade S.W. Calgary, Alberta, T2P 5C2
- by fax to area code 403-517-6657
- or by email: resumes@sheratonsuites.com
All resumes are kept on file for a period of 3 months. Thank you for your interest in the Sheraton Suites Calgary Eau Claire.